Agency operations in Ports with changes

For ports that have recently undergone infrastructural or procedural changes, what are the updated requirements and recommendations that ship agents should be aware of to ensure a smooth and timely vessel turnaround?

They should be mindful of the following aspects:

  1. New Infrastructure: Changes to infrastructure like quays, cranes, terminals, or storage areas can impact vessel logistics. It’s crucial to understand the new layout, restrictions, and operational guidelines. This includes vessel size restrictions, loading/unloading procedures, and storage protocols.
  2. Updated Procedures: If the port has introduced new procedures, these could impact everything from paperwork to piloting. The ship agent needs to understand these procedures to help ensure a smooth process. They might include new customs forms, updated reporting requirements, or different pilotage practices.
  3. Change in Regulations: Any change in local, national, or international regulations that affects port operations should be reviewed. This could include changes in environmental regulations (such as emission controls), safety regulations, and customs regulations.
  4. New Technologies: Ports might adopt new technologies, like digital platforms for cargo tracking, online booking systems, or automated cargo handling. These technologies often aim to improve efficiency but require training and familiarity.
  5. Safety Measures: Updated safety protocols, especially those relating to COVID-19 or similar events, need to be known and adhered to. This could involve changes in crew change procedures, mandatory quarantine periods, testing requirements, or personal protective equipment rules.
  6. Security Updates: Changes in security measures, such as updated ISPS (International Ship and Port Facility Security) protocols, should be considered. This might require new documentation or specific actions on the part of the crew or ship agent.
  7. Port Tariffs: Any changes to port tariffs, fees, and charges should be clarified to avoid unexpected expenses.
  8. New Contacts: Infrastructure and procedural changes may also involve changes in personnel. Identify the updated list of contact persons for various needs such as pilotage, towage, stevedoring, medical assistance, etc.

Thank you for the comprehensive answer, @aydin-mammadov. I would like to add a few more points that ship agents should be aware of when dealing with ports that have undergone recent changes.

  • Communication Channels: It’s essential to establish clear communication channels with the port authorities, terminal operators, and other relevant stakeholders. This includes understanding the port’s communication protocols, such as the use of specific radio frequencies, communication platforms, or messaging systems.
  • Environmental Considerations: Ship agents should be aware of any environmental regulations or initiatives that the port has implemented, such as reducing emissions, managing waste, or promoting sustainable practices. This could involve adhering to specific guidelines for waste management, emissions reporting, or using environmentally friendly equipment.
  • Cargo Handling: Changes in cargo handling procedures, such as automated systems or new storage areas, can impact the efficiency and safety of cargo operations. Ship agents should familiarize themselves with these changes to ensure smooth and efficient cargo handling.
  • Emergency Response Plans: It’s crucial to be aware of the port’s emergency response